Support
At Kangaroo Casino, we pride ourselves on delivering exceptional customer support to enhance your gaming experience. Our commitment is to address player concerns promptly and effectively, ensuring you can focus on enjoying our thrilling games. Our dedicated support team is always ready to assist you, reinforcing our promise of customer satisfaction.
24/7 Live Chat Support
Our 24/7 live chat support ensures that help is just a click away, no matter the time of day. Accessible directly from our website, our live chat feature connects you with a support agent within minutes, ready to assist with any query, from gameplay assistance to account issues. This real-time service guarantees quick solutions, allowing you to continue playing without delay.
Email Support
For more detailed inquiries, our email support is ideal. Contact us at support@kangaroocasino.com for matters that might require documentation or extended correspondence, like account verifications. Expect a response within 24 hours, as we strive to resolve your issues efficiently and comprehensively.
Telephone Support
Although we do not currently offer telephone support, our live chat and email services are designed to provide comprehensive assistance. If you prefer direct conversation, our live chat is the closest alternative, offering personalized, real-time responses.
FAQ Section
Our FAQ section is a treasure trove of information, covering common topics such as account setup, deposit and withdrawal processes, bonus terms, and technical troubleshooting. This resource is designed to empower you to resolve queries independently, saving you time and effort.
In-Game Help
Enjoy seamless gaming with our in-game support options, including chatbots and direct links to relevant FAQs. These features allow you to seek assistance without leaving your current game, ensuring uninterrupted entertainment.
Social Media Support
Stay connected with Kangaroo Casino through our social media channels. Follow us for the latest updates, promotions, and community news. While we do not provide direct support through social media, it’s a great platform for general inquiries and quick assistance.
Multilingual Support
Catering to a global audience, Kangaroo Casino offers support in multiple languages, including English, Spanish, and French. Our inclusive approach ensures that language is never a barrier to receiving quality support.
Responsible Gambling Assistance
We are committed to promoting responsible gambling by offering various support options. Utilize our self-exclusion tools, set deposit limits, and access external gambling support organizations to ensure your gaming remains a fun and safe experience.
How to Contact Us
For any assistance, you can reach us through the following channels:
- Live Chat: Available 24/7 on our website.
- Email: support@kangaroocasino.com
- FAQ Section: Accessible via our website to resolve common queries.
Our team is dedicated to providing you with the best possible support, ensuring your gaming experience is smooth and enjoyable.